Refund Policy
We are sorry if you are not 100% satisfied with the items received, you can request the dispute within 30 days after signing for the package.
You need to select the type of problem, upload photos as evidence and describe the problem. Our after-sales agent will respond within 48 hours, you need to attend to the dispute messages. If the case proves, the refund will be made to your NIHAO account within 24 hours of the result. If you prefer a refund to the original payment method, you will have to request it in the dispute or from your personal advisor.
Return Conditions
Note:
The original shipping fee and Shipping Guarantee are non-refundable.